Privacy Policy

Definitions

“We”, “Us”, “Siengage” – Wrender Ltd

“GDPR” – General Data Protection Regulation

“PII” – Personally Identifiable Information

Fundamentals

Wrender considers privacy and protection of your data is of great importance. Any information you supply to us is used only to contact you as needed for providing you with a service or product that you have agreed upon.

We do not sell your data to any third party

This page explains our privacy policy and how we use and protect any information about you that you give us.

Data security

We take organisational, contractual and technical safety precautions to be sure of compliance with formalities of the data protection laws as well as protection of the data used by us against accidental or deliberate manipulation, loss, destruction or unauthorised access.

The safety measures notably include the encrypted transmission of all data between your browser and our server, where a browser is the means by which the data has been sent to us.

Data breach policy

For our policy and procedures relating to a data breach, please see our “Data breach policy”.

Data disclosure

PII will only be transferred to third parties if it is necessary if required for contractual purposes or on the basis of legitimate interests of economic and efficient operations for your service or product provided by us

When passing data third parties to provide our services or products, we take legal precautions as well as technical and organisational measurements to ensure the safety of personal data in accordance with the data protection law.

Data retention

PII that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Request for information and Right to be forgotten

To request PII that we store related to you, amendments to your PII, or if you’d like all of your data to be erased then please contact our Data Protection Officer specified at the bottom of this policy and we will endeavour to implement your request within 30 days or request an extension if this is not reasonably possible within this time limit.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so.

Cookie policy

Cookies are pieces of data that are often created when you visit a website, and contain an identifier (a string of letters and numbers).

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use on siengage.com

Cookie name Purpose Element Storage period
X-Mapping-fcmjigma Ensures that user
sessions are persistent
siengage.com End of browser session
__cfduid Used to differentiate users. siengage.com 1 year
1P_JAR Google analytics google.com 1 month
ANID For security – used by
the google reCAPTCHA
google.com 2 years
APISID For security – used by
the google reCAPTCHA
google.com 2 years
HSID For security – used by
the google reCAPTCHA
google.com 2 years
NID For security – used by
the google reCAPTCHA
Google.com,
gstatic.com
6 months
SAPISID For security – used by
the google reCAPTCHA
google.com 2 years
SID For security – used by
the google reCAPTCHA
google.com 2 years
SIDCC For security – used by
the google reCAPTCHA
google.com 3 months
SSID For security – used by
the google reCAPTCHA
google.com 2 years

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Chrome
https://support.google.com/chrome/answer/95647?hl=en

Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera
http://www.opera.com/help/tutorials/security/cookies/

Internet Explorer
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari
https://support.apple.com/kb/PH21411

Edge
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

 

Your activity

We use Google Analytics (“GA”) to track website usage statistics.

GA is fully GDPR compliant (for more info visit
https://privacy.google.com/businesses/compliance/ ).

Amendments to this policy

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Our details

This website is owned and operated by Wrender Ltd.

We are registered in England and Wales under registration number 7868473.

You can contact us:

a. using our website contact form – https://www.siengage.com/contact

b. by telephone, on 020 7993 6181

c. by email, using [email protected]

Data protection officer

Our person responsible for data protection is Jodie Sims. You can contact Jodie Sims at [email protected]